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5 Business Processes That Can Improve Your Sales and Profit

Posted on 28/01/2020 by Aashath Kaamil

In the world of business, competition is the challenge that most people fail to conquer. Competition can make your business sales to reduce, leading to lower profit margins. In this article, we will give you ideas that you can use to increase your sales and profits. Assess Sales Staff Assess the number of prospects that

Posted in BPO Services, Customer Service, Offshore Staffing, Sales

Four Important Reasons Why The Phone Call Is Still King

Posted on 28/10/2016 by Devang Parikh

Considering the rise and rise of ‘new’ media marketing like email, social and online over the past two decades, it’s fair enough to ask the question ‘is the phone still pulling its weight in the modern sales and marketing toolkit?’ If you’re still cold calling like it’s 1995 then yes, you may be better off

Posted in Lead Generation, Phone Calls, Sales

Hot Leads lead the way

Posted on 01/09/2016 by Devang Parikh

Pestered by continuous hammering on the phone? Feel sick to get on the next call? Whiffing about the so called “Hot Leads” supplied by the vendor? This has been the age-old issue with every marketer who uses phone medium for customer acquisition. Various methods including online, offline, digital, surveys, contests etc. are in vogue and

Posted in Lead Generation, Phone Calls, Sales

Why Don’t We Have More Remote Call Centre Operators?

Posted on 21/07/2016 by Devang Parikh

Back in 2010, the remote contact centre was being touted as the next big thing, a sure fire ticket to revolutionising the industry and future-proofing it for decades to come. Fast forward to today, and it’s the rare contact centre that offers the option of a work-from-home arrangement – let alone running an entire remote

Posted in Customer Service, Phone Calls, Sales

Sales Excellence

Posted on 09/06/2016 by Devang Parikh in Sales

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