MAKING MAGIC HAPPEN

Working at a call center can be magical. You must be wondering, what does magic have to do with making and/or attending calls all day, working through seemingly impossible targets? Well, the good news is that working at a call center can be magical if you make the magic happen! Here are some ways to make magic happen where you work, and lead by inspiration not your designation:

  • Be the first to greet your co-workers – Why wait for someone to say hello, be an extrovert, and watch the magic happen. Positive emotions like joy, involvement, engagement and organisational commitment have a direct impact on organisational productivity and effectiveness. So what are you waiting for? Make the magic happen.
  • Bite off more than you can chew – Taking on bigger responsibilities at work sure can be challenging. Especially if you already have a lot on your plate. Struggling with meeting your targets and managing your workload, how could you even dream about taking on more? But research has proven, that by being ambitious and venturing out of your comfort zone has made the organization more effective in the long run. So why not try to take on a bit more, give a bit more and watch the magic happen?
  • Strive to work for the company’s targets, not your own – Working for your own and achieving your individual targets is great, but wouldn’t it be better if you could work for the company’s targets as a whole? Imagine what your career graph would look like if you started thinking outside the box and beyond the comfort of your walls? Strive to do more, and watch the magic happen at your workplace.

No matter what you do, every little bit counts towards the bigger picture. Never forget that every piece adds up to fit the puzzle. Do your bit and be amazed. Making the magic happen has never been easier, just go the extra mile, sit back and watch what happens!

Happy calling

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