If you’re looking for call centre robots, you’ve come to the wrong place (Don’t worry, you’ll find plenty out there…). 24×7 Direct is a boutique contact centre solutions provider delivering intelligent, intuitive and results-driven contact centre solutions for the Australian market.
We’re experts in providing nimble and cost-effective direct marketing, sales and service campaigns that help our clients increase their reach and enhance and extend their customer lifecycle at every stage. With more than 14 years’ experience, we’ve delivered connectivity campaigns and customer experiences that have helped grow some of Australia’s biggest brands, including Virgin Money, Insurance Line and Foxtel.
We work on a wholly performance-based fee model, making us exceptionally driven to achieve outstanding results. We do this by incorporating the best available geo segmented data, rigorous lead qualification and quality assurance processes, and state-of-the-art technology. We’re passionate about humanising the contact centre experience and building real, lasting relationships with our clients – and their customers. In short, we’re ‘people’ people; you won’t find any robots here.