WELCOME TO 24×7 DIRECT

If you’re looking for call centre robots, you’ve come to the wrong place (Don’t worry, you’ll find plenty out there…). 24×7 Direct is a boutique contact centre solutions provider delivering intelligent, intuitive and results-driven contact centre solutions for the Australian market.

We’re experts in providing nimble and cost-effective direct marketing, sales and service campaigns that help our clients increase their reach and enhance and extend their customer lifecycle at every stage. With more than 14 years’ experience, we’ve delivered connectivity campaigns and customer experiences that have helped grow some of Australia’s biggest brands, including Virgin Money, Insurance Line and Foxtel.

We work on a wholly performance-based fee model, making us exceptionally driven to achieve outstanding results. We do this by incorporating the best available geo segmented data, rigorous lead qualification and quality assurance processes, and state-of-the-art technology. We’re passionate about humanising the contact centre experience and building real, lasting relationships with our clients – and their customers. In short, we’re ‘people’ people; you won’t find any robots here.

Speak to us about Virtual Staffing for your business

Our Blogs

HOW TO MAKE YOUR OFFSHORE OUTSOURCING PLAN SUCCESSFUL?

May 27 2020
We are living in a highly competitive world where businesses are facing various issues and concerns to stay ahead of the curve.
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WHAT IS VIRTUAL STAFFING?

May 25 2020
Apart from that, they are like any other employee – they are recruited specifically to fill the role you need and work 100% of the time on the tasks and activities you allocate them during them during hours that align...
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TIPS TO PLAN A SUCCESSFUL INDUCTION FOR YOUR OFFSHORE EMPLOYEES

May 21 2020
Offshore staffing in Melbourne is a great way to hire highly skilled resources for your business. However, what makes the new recruits feel empowered...
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