The 24x7 Direct AdvantageVirtual Staffing. All done for You. Based in Melbourne.
About Us
Leading Australian BPO with offices in Melbourne
Founded in 2003, 24×7 Direct is a leading Australian BPO with offices in Melbourne, Australia and Cebu, Philippines focused on delivering intelligent, intuitive and effective Managed Offshore Staffing solutions for Australian businesses.
24×7 Direct partners with business owners to help them recruit and manage very well trained and experienced university graduates to handle all their administration, customer service and IT staffing needs, saving partners 60% to 70% in operational costs.
Business owners get their own loyal staff who are solely dedicated to their company for 40 hours a week at 2.5 times LESS COST than local staff, without all the additional overheads, HR hassles or having to find room to jam in more desks.
What We Do
Our Services
No Robots Here
Benefits of Virtual Staff
At 24×7 Direct, our people are our number one asset. We understand that our team becomes your frontline brand representatives, so we hand select every member of our team to ensure they’re skilled, articulate and genuinely motivated to achieve exceptional results.
Work Flexibility
As long as you are in a place with a good internet connection, you can communicate with your staff and get work done! We show you how this is done and set everything up for you. You’ll be amazed at how easy this is.
Efficient Systems
Systemised business not reliant on you for everything. Your staff will note down and prepare manuals for everything you’ve trained them on. You can then use this for future staff.
Experienced Staff
Staff have a minimum experience of 2 years a Uni degree so you know you’re dealing with a mature staff member who knows what’s required to keep your business going.
Speak to us about Virtual Staffing for your business
How We Recruit
- Resume Screening
- Telephone Interview
- Language and Numeracy Test
- Aptitude Test
- Round 1 of face 2 face interviews
- Reference Checks
- Round 2 of face 2 face interviews
- Client Interviews
Testimonials
I’m very grateful to 24×7 Direct for providing me with high level and inexpensive staffing solutions. Highly recommended as an offshoring solution to meet your company’s needs.
Kitty Parker
24×7 Direct are brilliant! My first offshoring experience. Not only is my VA great but Devang and Tremayne have been there with me every step of the way with ideas and assistance. Great job guys, much appreciated!
Jason Smith
The team at 24×7 has always been of service to us. They have a good set up and are very responsive. The Virtual Assistant they recruited for our business has been learning a lot quickly and so far has been good and supported our growth. I recommend 24×7 to anyone that is looking at outsourcing admin staff. It’s easy, they are supportive, and genuinely want your business to flourish.
Paola Tapia
“Thanks Devang for approaching me. The staff are working really well and I’m no longer working weekends”
Steve Greig – Owner
“I had 5 staff in Melbourne doing a variety of roles. By having a dedicated team I was able to reduce it down to 3 staff. Helped my bottomline”
Casandra Smith – CEO
I reduced my admin staff overhead by 50%. I could then use that money to pay for marketing which increased my sales. Double advantage. I have 2 staff in Cebu”
Jamie Green – Director
Our Blogs
How To Blend Your Offshore & Onshore Teams Efficiently?
Things You Need To Know About Offshore Outsourcing
