Outsourcing Virtual Admin Assistants
Virtual Admin Assistant are the functions of your organization that aren’t customer-facing. Virtual staff in these roles are responsible for tasks that improve customer experience (CX) and provide necessary assistance to front office teams.
They take care of the administrative tasks to ensure smooth operations and readily available resources for sales and client-facing teams.
- Expert across industries
- Quality VAs
Benefits of hiring a 24x7Direct virtual admin assistant
Labour Cost Savings
Increase Efficiency
Save Resources
Responsibilities of a virtual admin assistant
As a virtual admin assistant, their responsibilities may include
- Email Management: Efficiently manage your inbox, including responding to emails, organizing folders, and prioritizing important messages.
- Calendar Management: Maintain and update your schedule, schedule appointments, and coordinate meetings with clients and team members.
- Data Entry: Accurately enter and update data in spreadsheets, databases, and CRM systems to ensure the integrity of your business information.
- Travel Arrangements: Arrange travel itineraries, book flights, accommodations, and transportation, ensuring smooth and hassle-free travel experiences.
- Document Preparation: Draft, format, and proofread documents, presentations, and reports to maintain professional standards and enhance communication.
- Online Research: Conduct thorough research on various topics, competitors, markets, and industry trends to provide valuable insights and support informed decision-making.
- Customer Support: Provide prompt and courteous assistance to customers via email, chat, or phone, addressing inquiries, resolving issues, and maintaining positive relationships.
Benefits of Outsourcing Virtual Admin Assistants
Outsourcing virtual administrative assistant services offers Australian businesses a myriad of advantages. Firstly, it provides substantial cost savings by eliminating the need for physical office space, equipment, and additional benefits associated with in-house staff. This financial flexibility enables businesses to allocate resources more efficiently and invest in areas crucial for growth. Moreover, outsourcing offers unparalleled flexibility and scalability, allowing businesses to access virtual assistants on-demand and tailor support according to fluctuating workloads or seasonal demands
Labour costs in the Philippines are typically lower than in Australia, allowing businesses to access skilled administrative support at a fraction of the cost of hiring locally.
By outsourcing to the Philippines with 24x7direct, Australian businesses can tap into this talent pool and find highly qualified administrative assistants.
Outsourcing administrative tasks allows businesses to scale their operations up or down quickly in response to changing demand or business needs. Virtual assistants in the Philippines can provide flexible support on an as-needed basis, without the commitment of hiring full-time employees.
When you send your time-consuming tasks to an outsourced virtual admin assistant in the Philippines, your local team will have more time to focus on increasing profits and business growth and development. The additional capacity that your onshore team gets as a result of your offshore team’s support means you can grow your business sustainably.
Outsourcing administrative tasks eliminates the need for office space, equipment, and other overhead expenses associated with hiring in-house staff, resulting in additional cost savings for Australian businesses. 24x7direct team will take care of your overhead expenses for your team.
You can leave the rest to us!
Our team will present shortlisted candidates to you after a robust recruitment process. You have the final say.
We manage payroll. Staff get above average salary, sick leaves, annual leaves, 13th month pay and public holiday loading.
We look after the IT functions. We provide the laptop and any tech support required for your staff member to perform their duties.
You will be looked after by our Success Manager who will provide support to your team member as well. They will even manage the performance appraisal process.
Schedule Your Free Consultation
You can book a call by clicking a date of your choice and we’ll explain the whole process. We are based in Australia with all our staff based in the Philippines and have clients across the globe.
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