Save Up to 70% on Labour Costs by Hiring a Virtual Assistant.
Whether you’re looking to outsource a virtual assistant for IT, Administration, Accounting, Design, Finance, or any other role, 24×7 Direct — Australia’s top ISO-certified virtual staffing agency — can help you recruit and manage a team of virtual staff hassle-free. We look after everything!
Posted on Google Luba PohorukovTrustindex verifies that the original source of the review is Google. What a professional team. We had such a smooth process of hiring an experienced candidate for our accounting department. Amazing service and very helpful with locating a wonderful staff for us. We are very happy and highly recommended 24x7 Direct for any type of service you require. And definitely cost effective.Posted on Google Anne-Maree TrainorTrustindex verifies that the original source of the review is Google. I would like to take the opportunity to say how incredibly impressed l am with the professionalism of 24/7 Direct. I was hesitant to employ a Virtual Assistance but l was really impressed with how thorough the recruitment process was including my active involvement in the interviews. I would highly recommend anyone who is needing Administrative Assistance to contact 24/7 Direct....l am so please we did : )Posted on Google AscentData DirectTrustindex verifies that the original source of the review is Google. 24x7 Direct is an exceptional staffing service. Our experience with Devang and Maria has been fantastic. The team is highly skilled in finding your perfect team member and ensuring that the quality of their output and training remains at the very highest. We are very happy with their offering and ongoing support. Great business partners for your business!Posted on Google kerrie anneTrustindex verifies that the original source of the review is Google. This is our first experience in the Virtual Assistant arena and I can tell you for a first experience it has not let us down. From the initial meet and greet to the hiring process to onboarding and continued support I could not recommend 24x7 Direct more highly. They have matched us with a super star VA who has jumped on the demands of our business and is proving to be such a valuable member of the team. Get Readii Group (a registered NDIS provider) highly recommend 24x7 Direct.Posted on Google Jagdish GurungTrustindex verifies that the original source of the review is Google. Gave their time to understand our business needs and thoroughly went through the candidates before finding one that matches your requirements.Posted on Google Helen StanaTrustindex verifies that the original source of the review is Google. Very easy, streamline, professional processPosted on Google NathanTrustindex verifies that the original source of the review is Google. Michaella was an absolute gun finding the right hire for us. She waded through a mountain of applicants so we didn't have to, and found the perfect candidate for the job. Very satisfied with Michaella, Devang and the team.
Client Testimonials and Success Stories
Trusted by hundreds of innovative companies
Want to get started?
Hire Virtual Assistant in
3 simple steps
Confirm Scope
We’ll help you finalise a position description to get started with recruitment.
Select Talent
We’ll do all the hard work and present shortlisted candidates to you. You have the final say.
Go Live
Our Success Manager will organise the onboarding and orientation of your new team member and help you along the way.
Our Virtual Assistants
“I am currently working with a client who has a bookkeeping firm in Victoria, Australia. My job responsibility is to ensure that all data are correct and accurate from the start of data entry of bills or invoices up to the reporting of client’s business activity statements…”
Evangeline Domingo
Bookkeeper VA
“I have been providing accounting services for 4 years now and have gained necessary experience and skills to provide accurate and useful information for my client. My role is to assist my client with accounting tasks such as bookkeeping, financials and tax returns.”
Juvilyn Valera
Accountant
“I am an eLearning Designer with a background in organizational psychology specializing in adult education and learning in organizations. My area of expertise lies in doing research on e-Learning techniques and implying them in a development phase of the projects I have been in.”
Cheza Olmoguez
eLearning Designer
Partner with us today and experience the benefits of having a skilled virtual assistant dedication to your business success.
Industries We've Served
Our experienced team handles the recruitment process for you, ensuring that you get the best talent at a fraction of the cost. With our robust recruitment process and commitment to client experience, you can trust us to provide a dependable offshoring solution that meets your staffing needs.
Accounting and Finance
Education
Information Technology
Insurance
Legal Services
Logistic and Transport
Professional Services
Real Estate
Retail and E-commerce
Recruitment and Human Resources
What Roles Have We Hired?
The following is a list of possible offshore positions to handle all your work functions in any industry:
We employ highly skilled Filipino online workers to provide dedicated support for 8 hours a day, ensuring seamless alignment with Australian time zones. Our team is committed to delivering efficient and reliable services, helping businesses operate smoothly and effectively without time zone disruptions.
Bookkeeper
Accounts Administrator
Finance Officer
Financial Planning Assistant
Finance Assistant
Accountant
Web Developer
Senior Drupal Web Developer
SEO Specialist/Analyst
Technical Support
L1 Systems Engineer
L2 Systems Engineer
Data Analyst
Software Quality Assurance
DevOps Engineer
Administrative Virtual Assistant
Paralegal Assistant
Marketing Assistant
Customer Service Representative
Sales Support
SEO Specialist
Content Creator
Social Media Manager
Copywriter
Researcher
Executive Assistant
... and more!
Want to get started?
Letter From Our Founder
Dear Business Owner,
We get it.
Growing a business is an incredible journey, yet it comes with its unique set of challenges. You’re likely pondering where your next customer will come from, feeling the weight of uncertainty, and experiencing those sleepless nights.
As your journey unfolds, you’ve realised the importance of building a team that transcends borders. With Virtual Staff, you’re not just opening the door to cost savings; you’re gaining access to a world of unparalleled talent, ready to enhance your operations in ways you never thought possible.
Imagine having a skilled professional for every aspect of your business— whether it’s accounting, web design, SEO or administration.
You’re not just hiring staff;
you’re acquiring an array of expertise to help your business soar.
While others grapple with juggling a thousand tasks, you’re making the smart move.
You understand the power of delegation and the freedom it can bring.
The path to success doesn’t mean doing everything yourself; it’s about assembling a virtual dream team that can handle it all.
At 24×7 Direct, we specialise in connecting you with the right Virtual Staff members, tailored to your unique business needs.
Our virtual professionals can seamlessly integrate into your team, bringing excellence and efficiency to your daily operations.
Embrace growth, maximise efficiency, and welcome success with open arms. Your journey to excellence starts here.
Let us help you!!!
Devang Parikh
Founder
Steps on Getting Started
Getting Started & Scope
Let’s discuss your dream Virtual team We draft the Scope and PD’s for you.
You approve and we get started.
Recruitment
We advertise, screen, interview and test.
It takes 2 weeks. You receive live campaign updates 3 candidates presented for final interview
IT & Communications
New Laptops with all peripherals required
IT-Support Team available 24×7
All required software and comms
Telephony provide at no cost
Data Security
All staff machines are locked Key stroke and screen activity monitoring Client logins and passwords are protected Passed through encryption software
Hours & Leaves
Staff work fulltime 40-hours a week. Staff work your hours. Sick and Annual leave entitlements.
Staff follow your public holiday calendar
Payroll & Invoicing
We manage the payroll process. Staff work fulltime for 24×7 Direct. You’re invoiced a flat fee monthly
Performance Management
Staff performance is managed by you
We support staff and clients through;
Regular reviews, coaching and training
Our Team of Experts is Ready to Assist You
Partner with us today and experience the benefits of having a skilled virtual assistant dedicated to your business success.
Popular Questions
Why hire from the Philippines?
The Philippines is one of the top offshore outsourcing destinations in the world (ranked 2nd after India) and is particularly sought after by companies in Australia because it offers the best cultural fit for Australian and New Zealand customers, as well as exceptional value for money. The Philippines has a large and young population (median age of 23 years old) with literacy rates of 97.5%, and annually produces more than 680,000 college and university graduates (Australia approx. 300,000 p.a.) contributing to the pool of qualified and skilled workers.
How does outsourcing with 24x7 Direct work?
We assess your business needs, match you with the best virtual assistant, and provide ongoing support to ensure a smooth and productive working relationship.
What hours do the staff work?
The staff will work your hours. Usually 9am to 6pm.
Who manages the staff?
All HR and Infrastructure functions are managed by us. There will be dedicated team leaders who look after this but you train and manage them with regards to your functions.
Are your virtual assistants trained?
Yes, our VAs undergo rigorous screening and training to ensure they meet industry standards and are well-equipped for your business needs.
How long does it take to hire a staff member?
Usually it takes about 2 weeks to hire a staff member unless the skills required are specialist skills in which case, sometimes it may take longer.
Can I hire a part-time staff member?
Unfortunately no. We only hire full time dedicated staff for you.
How do I ensure my virtual assistant is productive?
We provide performance tracking, regular reports, and a dedicated success manager to oversee productivity and ensure quality output.
Do they work on Australian Public Holidays?
Not unless you want them to. The staff match the Australian public holidays in your state. Staff still work on Philippines public holidays if it is a usual working day in your state.
How do I pay invoices?
Invoices are issued on the 1st of every month and are payable within 7 days. As an example: Invoices for April are issued on the 1st of April and payable by the 8th of April. Payment can be made via credit card or direct transfer.
You can leave the rest to us!
Recruitment
Our team will present shortlisted candidates to you after a robust ISO-certified recruitment process. You have the final say.
Payroll
We manage payroll. Staff get above average salary, sick leaves, annual leaves, 13th month pay and public holiday loading.
IT Support
We look after the IT functions. We provide the laptop and any tech support required for your staff member to perform their duties.
Ongoing Support
You will be looked after by our Success Manager/Account Manager who will provide support to your team member as well. They will even manage the performance appraisal process.
Performance Management
Transparent time tracking ensures task visibility and accountability. This benefits staff by maintaining a record of their efforts and assures clients of the work completed.
Discover How 24x7 Direct Can Source, Train & Manage Talented Remote Staff & Save You 70% Vs. Local Labour