The question is, should we think about outsourcing work?
Some executives ignore these claims as untrue and continue to do the same things they’ve always done, many adopt a more measured approach and seek out the most they possibly can on a strategy for resourcing which has been described as “a powerful tool that can increase productivity, leverage talent and speed up work.” As the former Singapore premier Lee Kuan Yew previously stated: “If you deprive yourself of outsourcing and your competition does not, you’re effectively putting yourself in a position to be out of business.”
This guide is aimed at business leaders who are interested in exploring what life might be like when they look beyond the confines of their own walls. They would like to learn about what are the benefits of outsourcing and the ways to decide whether they are even thinking about outsourcing. They are also interested in the offshoring vs. staff augmentation debate, and the best clauses to include within an outsourcing agreement.
It is where they’ll find all that information. Based on the information they gather it is likely that they’ll soon join the nearly 90% of businesses around the world who have expressed having a positive experience and them as outsourcing partners.
What exactly is outsourcing?
In its most basic sense, outsourcing is the practice of transferring jobs that are normally done in-house by one’s personnel to a vendor that is outside of the company. If it’s a specific project, a series of activities or a complete business process assigning these tasks to a reputable outsourcing provider is an effective way of reducing the cost of labour while retaining the most complete control over processes and staffing.
Since its humble beginnings in the 80s outsourcing became an increasingly sought-after resource for companies seeking to grow in the present day. To see the proof, check out Grand View Research’s findings of the fact that the worldwide business processes outsourcing market is expected to double in the next decade, increasing by 246 billion dollars to $246 billion in 2021 to an astounding $525 billion in 2030. That kind of expansion is not just a matter of accident and can be attributed to the vast range of benefits offered.
The benefits of employing outsourced employees
With the uncertainties of an outbreak in the world, supply chain problems and an increase in inflation, it’s not surprising that businesses are searching for efficient and cost-effective ways to manage their staff resourcing. The good news is that outsourcing is a great solution to these issues and many more.
- Cut costs Reduce costs: without any doubt that saving money is the main reason that businesses outsource. Lower costs of living and working in countries like the Philippines will allow businesses to save as much as 70 per cent on operating and labour expenses, including the cost of taxes, salaries training, office infrastructure and even the cost of training significantly less expensive in these locations. Outsourcing is more affordable than hiring internal staff, and 70% of those who responded to the Deloitte survey said that their primary reason for outsourcing is to reduce costs.
- 24 hour support 24/7 support: the world is changing faster than ever before and one method to keep up is to use an in-house blended system with personnel and outsourced support from a different time zone. If you want to provide customers with 24/7 support to customers or ensure productivity throughout any daytime, outsourcing provides a value-for-money option to boost the capacity of your company to achieve goals and enhance customer service.
- access to a bigger talent pool The phrase “global labour shortage” has been featured in numerous recent news stories and its impact is already beginning to impact employers. Nearly 70% of companies struggle to find and keep top talent and a thorough report has revealed that over 85 million positions are likely to remain empty by 2030, due to the fact that there are not enough skilled individuals to fill these positions. However, outsourcing hotspots such as the Philippines have created a massive population of highly skilled workers who have superb proficiency in English as well as a renowned dedication to work, and the capability to fill positions from junior to senior level.
- Scalability One reason many companies aren’t able to keep up with the demand is the initial cost of investment required which involves many thousands of dollars that must be invested in infrastructure software offices, office space, and IT assistance. Instead, they keep increasing the pressure on their employees already in place and run the risk of missing the deadlines or deliverables. Outsourcing eases the burden because it is easier and less expensive to expand the number of staff and then scale back if the circumstances demand.
Consider outsourcing
Participating in joining the outsourcing trend is an enormous decision, be it assigning certain projects to an external service or outsourcing whole teams or entire functions. Here are a few important tips to decide if it is the best time to do it.
- Inability to satisfy demand Sales are growing. The orders are coming in. The demand has never been higher. This is great news, right? But not If your team isn’t delivering. Instead of making customers angry when they are not able to meet the expectations of their customers, it could be time to consider working with a high-quality outsourcing provider that can help you get the staff and productivity required to continue towards a higher level.
- Staff who have to be multi-tasking Many businesses require employees to take on multiple roles however there is a distinction between doing what has to be completed and exhausting them. Staff who are overworked tend to make errors, experience low morale, and worst of all, they end up leaving the company. Utilizing an economical outsourcing approach can give your staff members in-house the opportunity to concentrate on what you would like to accomplish instead of the things you require them to accomplish.
- Budgets are getting more tight and it’s no secret that companies are suffering financial pressures in the present economic environment. everybody knows that it is the most expensive expense for the majority of companies. The savings you can make by employing outsourced employees could help in lessening the burden and allowing the company managers to put that money into other areas of business.
- The repetitive tasks that take far too long The outsourcing industry have advanced to a point where even the most complicated of tasks are filled with a skilled offshore employee. However, the one place where it really excels is in the handling of routine and time-consuming tasks that often prevent companies from focusing on what they excel at. For everything from Back office admin up to entering data, outsourcing non-core tasks to specialists gives you and your team time to work on innovation and the delivery of our main product.
Staff increase in contrast to outsourcing
The last few years have seen the growth of a new trend in resourcing. In contrast to outsourcing tasks to an external service provider and staff augmentation, businesses fill in the gaps in their skills by hiring experts to work within the company on a temporary basis. While it boasts many of the benefits of outsourcing like the ability to scale and reduce the burden of payroll and HR formalities There are a variety of things to take into consideration prior to signing up.
- Cost-effectiveness Since the majority of employees are hired on a project-based basis, which means they are paid higher per hour, there’s an increased risk of blowouts in projects that take longer than planned. Outsourcing agreements usually give a higher degree of assurance for budgeting purposes and also provide more value over the long run.
- Training One of the benefits that come with outsourcing is knowing that your offshore partner will provide the necessary training and education that is new for the new recruits needed to play their job. Augmented employees, on the other side, are your responsibility because they are employees of the company and must learn company processes procedures, processes and technologies which all take time and can cost money.
- Relationships with a long-term perspective The temporary and augmented staff are just that – temporary and they may have one focus on their next job because of the short-term nature of their contracts. Contrast this with a committed outsourced team with an innate desire to provide long-term value, while being driven to innovate and maintaining an intimate relationship with their colleagues in the company.
It is crucial to keep in mind the advantages of staff augmentation decrease with the project’s duration and the fact that outsourcing companies consider themselves as partners, not short-term service companies.
The benefits are apparent but how does it perform?
It is now clear there are a lot of factors to think about when going on the outsourcing journey. It’s also obvious that it’s a journey worth the effort. Many executives will jump to take advantage of the chance to cut costs, increase efficiency or increase productivity, so it is no surprise how many people are elated to find an approach to resourcing that provides them with the chance to achieve the three … as well as much more.
There are numerous traditional ways of outsourcing however innovative providers are pushing the envelope to come up with distinctive solutions for their clients. Learn the ways outsourcing can allow businesses to enjoy complete control over their teams offshore, without worrying about their facilities, operations or laws.
